PRIVACY POLICY

Our commitment to your Privacy
The security and privacy of your personal data are important to LV Real Estate & Architecture, which is why we carry out our business activities in strict compliance with the applicable legislation on the protection of personal data.
We assume the commitment to make it explicit, whenever necessary, so that LV Real Estate & Architecture will use your data in a way that guarantees that you find the home, office or store you are looking for on our Platform. It is also our commitment that all information collected will be stored securely.
This Privacy Policy seeks to explain what personal data we collect about our users, how and why we use it, with whom we share it, and how we protect their privacy.
 
1. Who is responsible for your data
Our Privacy Policy applies exclusively to the personal data that LV Real Estate & Architecture collects from the website https://www.lvrealestate.com/.
LV Real Estate & Architecture based in Fuengirola, Calle Hermanos Pinzon nº 5, ZIP 29640 Fuengirola (Málaga).
For the purposes of data protection legislation, we are the "Data Controller" for the personal information supplied and processed through this Internet site ("Website").
This Privacy Policy determines what happens to the personal data that you can provide us through the Website.
This Privacy Policy can be modified and updated at any time, the new versions will be published on the Website.
If you have any questions related to the protection of your personal data, in the same way that LV Real Estate & Architecture addresses all questions related to privacy or security, you can always contact our company, with the email info@lvrealestate.es.
 
2. Data we collect about our users
Whenever "personal data" is referred to in this Privacy Policy, it must be assumed that they refer to information that relates to our users and that allow us to identify them, unequivocally, directly, or in combination with other information. that LV Real Estate & Architecture may have. Your personal data may include, for example, your name, your contact details, information about your expectations regarding a certain property that you contacted, or information about how our website is used, or how to interact with us.
 
LV Real Estate & Architecture collects personal data from users, for example, when they contact us through the forms available on the Platform, explore our website (even if they only search for Apartments, Houses or Offices), or contact us by phone. We may also receive the personal data of our users through our partners who provide services on our behalf (for example, when you recommend our real estate portal to someone who you know is looking for a new home, based on the form that we have available to such effects).

 

a. Personal data that LV Real Estate & Architecture collects, in accordance with the strictest security standards and that are explicitly provided by our users:
On the details page of the property, when completing a request for information addressed to the Real Estate Consultant associated with LV Real Estate & Architecture:

  • Name
  • Email address
  • Phone contact
  • Distinctive and personal elements that you can cover in the description field

On the "Contacts" page, if applicable, fill in the form available for this purpose and regardless of the subject indicated:

  • Name
  • Phone contact
  • Email address
  • Location (Parish)
  • Distinctive and personal elements that you can cover in the description field
  • Phone contact
  • Email address
  • Address that will appear on the receipt

 
b. Data that LV Real Estate & Architecture collects, automatically, based on the use of the Platform by users:
Technical information, in particular, the Internet Protocol (IP) address of the device that the user is using to access the Platform, the time zone, the operating system and the type of browser version used.
Information about your visit, including the web pages from which you access our web page and the web pages accessed from our Platform, date and time of the visit, properties consulted, and services viewed, duration of the visit, time response of the pages of our website, interactions with the available functionalities and other data related to your interaction with the Platform.
The use of the Platform may be monitored (the selection of monitored sessions is totally random and ensured by a partner entity of LV Real Estate & Architecture), so that the patterns of use of the website can be jointly and anonymously analyzed and interpreted. website, thus allowing us to improve the levels of service and satisfaction of the expectations of our users.
If you want to limit the information that LV Real Estate & Architecture always collects automatically when you use our website, see our Cookies Policy. It is important to note that the limitation of the collection and use of your personal data may imply that LV Real Estate & Architecture is no longer able to provide the service that is proposed in its real estate portal.

3. Purpose of the personal data collected
Based on the information entered by the users of the LV Real Estate & Architecture Platform, the Data Controller will promote its treatment, to achieve the following objectives:

  • Enable users who use the LV Real Estate & Architecture portal - in the terms included in the Legal Notice - to respond to users who have contacted LV Real Estate & Architecture, from its Platform, so that we can clarify all and any doubts that has exhibited;

 
Regarding the information automatically collected by the website, based on the navigation that our users have made, promote their treatment, in order to continue with the following designs:

  • Create anonymous and aggregated information on the characteristics and behavior of users of the website, including for the purposes of segmentation and development of anonymous profiles (people);
  • Improve the performance of the Platform;
  • Promote a more personalized experience, so that your real estate search returns the results you really want;
  • Measure and monitor the efficiency of the existing highlights on the Platform;
  • Manage the Platform, so as to ensure that it becomes increasingly secure and transparent;
  • Ensure that eventual remarketing activities promoted by LV Real Estate & Architecture Agents respect the most demanding standards of security and privacy.

4. Your rights
In the terms of the legislation in force, users have the right to object, at any time and free of charge, to the processing of their personal data for the purposes of direct marketing or any other form of prospecting. You still have the right to withdraw your consent at any time, without compromising the legality of the treatment that we have made based on the consent previously given.
You still have the right to be informed in advance of the personal data that will be communicated for the first time to third parties for direct marketing purposes or used on behalf of third parties, and of having expressly or directly allowed to oppose, free of charge, such communications or uses.
In the event that users wish to be allowed access to personal information that LV Real Estate & Architecture has regarding them, it is enough for them to send us an order in that regard, using our email info@lvrealestate.es
If any information that LV Real Estate & Architecture is incorrect or inaccurate, users may request the respective correction by sending an email to info@lvrealestate.es. If any user has doubts about how to act, they can contact LV Real Estate & Architecture, at any time (office hours on business days), by calling 952 587 130.
Users may also contact us to oppose the processing of their personal data, so that they are eliminated, or that there is a limitation in the processing thereof, as well as request the right to portability of personal data in the terms and within the limits established in the legislation in force. You still have the right to request notification to third parties about the modification, deletion or limitation of the processing of your personal data.
In addition, users may still submit a claim to a control authority which, in Spain, will be the Spanish Agency for Data Protection.
We remember that part of the information entered on the Platform may not be under the direct management of LV Real Estate & Architecture, so, in these cases, we will endeavor so that the requests made by users, from the Platform, are respected by the LV Real Estate & Architecture agents (depending on the nature of the information).
 
5. Information security and quality
Our objective is to guarantee the quality and integrity of the information provided by users who use the LV Real Estate & Architecture portal, having, in this sense, implemented the necessary measures, both at a technological and organizational level, so that we keep the information safe. , accurate, up-to-date and complete.
To guarantee maximum security, in the areas of the website where the personal data of users is collected, its transmission is encrypted.

6. With whom do we share your data?
The personal data of our users will not be transferred to third parties, except that:

  • LV Real Estate & Architecture had your express authorization.
  • These entities promote, by virtue of a contract, the supply of the services available by LV Real Estate & Architecture to our users;
  • By requirement in terms of the law;
  • That it was strictly necessary to ensure compliance with our terms of use, rights or ownership;The real estate agents of LV Real Estate & Architecture may have access to your personal data for the purposes of managing the Platform, being, however, obliged to respect the confidentiality of the data to which they have access in the field of operations of the respective computer base.

The real estate agents of LV Real Estate & Architecture are duly informed of the importance of complying with this legal duty of confidentiality, being responsible for complying with this obligation of confidentiality.
By giving your consent to do so, LV Real Estate & Architecture may share or send your personal data to:

  • The Real Estate Agents of LV Real Estate & Architecture.

The Page uses Google Analytics for Display services, especially for the remarketing function. This function consists of displaying advertisements to users who have already visited the Platform.
You can choose not to accept Google Analytics for Display Advertisers and Google Display Network ads will not be shown to you. To do this, you can access Ads Preferences Manager and Analytics Opt-out Browser Add-on.
LV Real Estate & Architecture may promote remarketing practices for online advertisements, which means that users who did not "opt-out" from Google Display Network using the aforementioned methods, may be shown advertisements from LV Real Estate & Architecture on the network of Google content. Third parties, such as Google or Facebook, may show LV Real Estate & Architecture ads on pages of their content networks. Third parties, such as Google or Facebook, may use Cookies (such as Google Analytics and DoubleClick Cookies) that serve to optimize advertisements based on information from past user visits to the Website.
 
7. Where personal data is stored and for how long
The data that LV Real Estate & Architecture collects from its Platform will be stored on servers located within the European Union.
The period of time for which your data is stored varies according to the purpose for which the information is processed. LV Real Estate & Architecture will keep the personal data of the users if they are active users of the Website. If a user does not interact with any of the functionalities available on the Website, during a period of 3 (three) years, their absence from the Platform will be interpreted as a manifestation of disinterest in maintaining an active registration and LV Real Estate & Architecture will endeavor to , together with the network of associated Real Estate Agents, delete the respective personal data from all the databases in which they are recorded.
There are legal requirements, however, that oblige you to keep the data for a minimum period. Thus, and provided that there is no specific legal requirement, the data will be stored for the minimum period necessary for the purposes that motivated its collection or subsequent treatment or, during the period of time authorized by the Spanish Agency for Data Protection, after which LV Real Estate & Architecture will endeavor, together with the network of associated Real Estate Agents, so that the respective personal data is eliminated from all the databases in which they are recorded.

8. Technical, organizational and security measures of the treatment
All the information that LV Real Estate & Architecture receives from the users of its Platform will be stored on secure servers and, in collaboration with our technological partners, we will promote the implementation of technical and organizational measures necessary so that any personal data is protected with a level of adequate security, that guarantees, in particular, the confidentiality and integrity of the data and that prevents the destruction, loss and accidental or illegal modification or, likewise, the disclosure or unauthorized access to them.
Despite the measures implemented to protect their data, any user should be aware that the transmission of information through the Internet, or other open networks, is never totally secure, and there is a risk that the data will be seen and used by unauthorized third parties. LV Real Estate & Architecture is obliged to advise all those who surf the Internet that they must adopt additional security measures, in particular, ensure that they use an updated device and browser in terms of properly configured security "patches", with an active firewall, antivirus, anti-spyware and, ensure the authenticity of the pages you visit on the Internet, avoiding web pages whose reputation you distrust.
 
9. Links to other web pages
The website may contain links to other Internet pages, or to other applications, including those of our partners. If you access one of these links, each one will have its own privacy policy and LV Real Estate & Architecture cannot be held responsible for those policies. It is advisable to read the privacy policies of other Internet pages before entering personal data in them.
 
10. Contact
For any additional information, or to exercise your rights, you can always contact LV Real Estate & Architecture with the number 952 587 130, or through our form available on the contact page.